April 2010

Essentials of Leading: Active Listening

by Dwayne Kilbourne on April 26, 2010

ufferSuccessful, two-way communication is truly a key to anyone’s success. When it comes to leading, possibly no other trait is as powerful as listening. Scratch that – listening is really not enough. Instead, leaders need to be active participants in the listening process. As the former leader of Chrysler, Lee Iacocca, notes in his autobiography [...]

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