There are skeptics out there who are not willing to take a risk and engage in the world of social media. Some are afraid of change while others simply do not feel that they know enough about it. Then, there are some that know that their competition hasn’t engaged the customers through social media means. All of these are given as reasons for staying away. EXCUSES! But, what these individuals, businesses, brands, and organizations fail to realize is that social media and related Web 2.0 and beyond technologies are great opportunities that can aid their efforts in many different ways. What works for one company, brand, or organization won’t necessarily work for the rest – it is not a universal solution, for, instead, social media and related technologies and marketing efforts should be shaped and tailored to fit the needs and goals of company, brand, or organization. There is no copy and paste; alternatively, proper planning and preparation are needed to reach optimal success. Those rules (the need for planning and preparation) haven’t changed, for only the environment and landscape have changed. Just like football evolved from predominantly a running game to that of a passing game, marketing has evolved from television and newspapers to online media marketing. However, as in the past, the need to preplan and coordinate is just as great if not more so now than ever in the history of marketing. With new options and opportunities comes some added complexity in the marketing mix. But, determination, persistence, and planning will go a long way.

Here are a few things to keep in mind:

1. Who are your customers?
2. Where do your customers frequent online? (Facebook? Twitter? Blogs?)
3. What do you want to communicate to your customers?
4. Are you willing to listen to your customers?

Whether in the world of business or in the world of personal challenges, we cannot allow fear to own and control our every move. According to Sven Goran Eriksson, “the greatest barrier to success is the fear of failure.” To succeed, we must take risks, but we also cannot simply take risks so foolishly. Instead, we should plan and prepare accordingly, and then we can take those appropriate risks! As I mentioned in my last blog, I like to challenge myself and take a chance! I do not mind trying new things. In doing so, I am becoming a better person, discovering great new things along my journey. Also, we cannot simply give up. There are occasions where you may endure a setback or possibly fail, but you must not quite. Sometimes, we just have to get back up and try again. Other times, it might be best to reevaluate and just try another route.

In 2008, I was looking to try a new adventure, and, as a thrill seeker, I found skydiving to be my next challenge. Sure, jumping out of a perfectly good airplane at approximately 10,000 feet can be a bit scary, but I did not jump unprepared. Instead, I researched about the sport of skydiving, and then I acquainted myself with the equipment that was going to allow me to safely perform this thrill! In addition, I followed the safety guidelines of the USPA and absorbed the necessary knowledge from the skydiving instructors. In the summer of 2008, I completed my first jump in Saginaw, Michigan. I then went on to jump three more times that summer, each time learning from the previous experiences. Below is a video of my third jump. While I had jumped twice before this video, this was the first time jumping out of the Cessna 206. As you may be able to see, I tumbled a little bit while exiting the plane, a mistake that I corrected on my fourth jump. Also, I miscalculated my landing, slowing my parachute down a little early -- hence the harder than normal landing. Each time, I learned and then improved from mistakes’ lessons.

We cannot allow fear to get in the way. With proper training, guidance, and knowledge, anything is possible, and we must always remember that! Set S.M.A.R.T. goals! Make them specific, measurable, attainable, relevant, and time-bound. Do not be afraid to fail; instead, we must maintain motivation, continuously learn on the fly and as the environment changes, and enjoy the journey!

Like the Old Proverb says… Where there’s a will, there’s a way! So, maintain your will, find a way, and do not be afraid to fail!

Technology is changing more and more in this fast-paced business and consumer world. Businesses are scrambling to keep up with these changes. The traditional means of conducting business is no longer acceptable or viable. Take the communication channels of yesterday versus those of today.

Traditional: We do not send postal mail like we used to. As a result, while the United States Postal Service (USPS) gets more efficient and embraces technology to allow customers to send mail with ease, the cost of shipping each package has increased because the traffic and sheer volume of postal mail has decreased. In fact, to reduce the bottom line and operating expenses, the USPS has considered cutting their Saturday services.

New Age: Email still remains a valid means of communication, but this is even changing as social media is taking over. As Brandon Eley and Shayne Tilley point out in their book, Online Marketing Inside Out, that many of today’s youth don’t check their emails that often and instead rely on their favorite social media channels to act as their communication tools.

Change is ongoing and inevitable. As the great social media guru, Paul Gillin, reminds us in his enlightening book, Secrets of Social Media Marketing, to simply EMBRACE this CHANGE! By embracing the changes within business and marketing… and communication, we put ourselves into the conversation and into the game. If we do not, we will end up struggling to stay significant and lose any hopes of maintaining pace with the industry leaders. So, are you willing to embrace the changes today? Do you want to keep pace with the competition?